Didwaniya Group (“Company”, “we”, “our”, or “us”) is committed to safeguarding the privacy, security, and integrity of personal data entrusted to us. This Privacy Policy outlines how we collect, use, store, share, and protect personal data through our websites, platforms, applications, business services, and customer interactions.

By accessing our services or providing personal data, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.

1. Scope of Policy

This Privacy Policy applies to all individuals whose personal data is collected, processed, stored, or shared by Didwaniya Group. This includes users of our websites and digital platforms, business customers, partners, employees, contractors, job applicants, and others who interact with us.

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2. Categories of Data Collected

We may collect and process the following types of data, as appropriate to the nature of your interaction with us:

a. Identity and Contact Information

• Full name, address, email address, telephone number

• Government-issued identifiers (e.g., tax ID, ID numbers) if legally required

b. Demographic & Employment Information

• Date of birth, gender, nationality

• Employer details, job title, professional credentials

c. Financial and Transactional Data

• Payment details, bank account or card information (processed securely via third parties)

• Billing address, transaction records, purchase history

d. Technical and Device Data

• IP address, browser type, device identifiers, operating system

• Access time, geolocation (if permitted), usage behavior

e. Communication and Interaction Data

• Emails, chats, call recordings (where applicable and with notice)

• Survey responses, feedback, support queries

f. Special Categories (only where necessary and legally permissible)

• Health, biometric, or sensitive personal data for purposes such as recruitment, security, or legal compliance, always subject to explicit consent or legal basis

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3. Methods of Data Collection

Data is collected through one or more of the following means:

• Direct input via forms, applications, or correspondence

• Automated tracking through cookies, web beacons, and similar technologies

• Third-party integrations, partners, service providers, or publicly available sources

• Recruitment, employment, or contractual interactions

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4. Purpose and Legal Grounds of Processing

We process personal data based on one or more lawful bases, which may include:

• To fulfill contractual obligations or initiate business engagements

• To provide, maintain, and improve our services

• To respond to inquiries and provide customer support

• For authentication, security, and fraud prevention

• For marketing, promotions, and communication of offers (subject to opt-in or opt-out preferences)

• To comply with applicable legal or regulatory obligations

• To manage recruitment, employment, and internal operations

• For analytics, research, and business intelligence

Where required, we will obtain your consent before collecting or processing certain data. You have the right to withdraw such consent at any time.

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5. Data Sharing and Disclosure

We do not sell personal data.

We may share data under the following circumstances:

• With affiliated entities within our corporate structure

• With service providers and vendors who perform tasks on our behalf (e.g., IT, logistics, analytics, legal, payroll, marketing)

• With regulatory, legal, or government authorities, in compliance with applicable law or under lawful request

• In case of mergers, acquisitions, or restructuring, where data transfer is part of business continuity

• With your explicit consent, for third-party services or cross-platform integrations

All third parties are bound by confidentiality obligations and required to implement adequate data protection standards.

 

6. International Transfers of Data

Where personal data is transferred across jurisdictions, we ensure such transfers are subject to adequate safeguards, including:

• Contractual clauses approved by data protection authorities

• Binding corporate rules

• Certifications or frameworks recognized under applicable law

• Explicit informed consent

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7. Data Retention

Personal data is retained only for as long as necessary for the purpose for which it was collected, including:

• To fulfill contractual and legal obligations

• To maintain records for audit, tax, or legal claims

• For business continuity and archiving

• In accordance with consent or data subject rights

After the applicable retention period, data is securely deleted, anonymized, or archived per internal data disposal protocols.

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8. Your Rights as a Data Subject

You have the following rights with respect to your personal data, subject to applicable limitations:

• Right of access – To request a copy of your data we hold

• Right of rectification – To correct incomplete or inaccurate data

• Right to erasure – To request deletion of data under certain conditions

• Right to restriction – To limit processing in specific circumstances

• Right to object – To object to processing based on legitimate interest or direct marketing

• Right to data portability – To receive data in a structured, machine-readable format

• Right to withdraw consent – At any time, where processing is based on consent

• Right to lodge a complaint – With an independent data protection authority or grievance officer

To exercise your rights, contact us via the details provided in Section 13.

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9. Cookies and Similar Technologies

Our digital platforms may use cookies, web beacons, and tracking scripts to:

• Enable core site functionality

• Understand visitor behavior and preferences

• Measure performance and optimize content

• Deliver personalized experiences

Users may manage cookie preferences via browser settings or our cookie consent manager.

Essential cookies are necessary for the website to function and cannot be disabled.

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10. Data Security Measures

We employ appropriate administrative, technical, and physical safeguards to protect personal data, including:

• Data encryption (in transit and at rest)

• Role-based access controls

• Intrusion detection and firewalls

• Secure coding practices

• Regular audits and vulnerability assessments

• Staff training and confidentiality agreements

Although no system can guarantee 100% security, we strive to protect your data with utmost diligence.

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11. Children’s Privacy

Our services are not intended for individuals below the age of digital consent as defined by applicable law. We do not knowingly collect data from such individuals without verified parental or guardian consent.

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12. Automated Decision-Making & Profiling

We do not engage in automated decision-making that produces legal effects or significantly affects individuals without human intervention. Any profiling is limited to analytics or service personalization and is subject to your preferences and rights.

 

13. Grievance Redressal and Contact Information

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Privacy & Data Protection Office
Didwaniya Group
w6/240, Hans Cotton Industries, Behind Tilak Memorial, Khamgaon, Maharashtra, India, 444303
Email: info@didwaniyagroup.com
Phone: +91 7875332721

We aim to address all concerns promptly and fairly. If you are unsatisfied, you may escalate the matter to an appropriate data protection authority.

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14. Updates to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in legal requirements, business practices, or technology. We encourage you to review this policy from time to time. Where significant changes are made, we will notify you through appropriate means.

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15. Language and Interpretation

In case this policy is translated into other languages, the English version shall prevail in case of discrepancies. The headings are for reference only and do not affect interpretation.